vs798 Privacy Policy

This Privacy Policy ("Policy") is published by vs798 ("vs798", "we", "us", "our"), the operator of the online betting and casino platform accessible at https://vs798.onl. This Policy applies to all individuals who visit the vs798 website, register a player account, or otherwise interact with any vs798 service, product, or communication channel, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and across Bangladesh.

vs798 acts as the data controller in respect of all personal data processed under this Policy. As data controller, vs798 determines the purposes and means by which your personal data is processed. Where vs798 engages third-party processors (such as payment providers, KYC verification services, or game providers), those parties act only on vs798's documented instructions and are bound by confidentiality and data protection obligations consistent with this Policy.

This Policy should be read together with the vs798 Terms & Conditions, which govern your use of the platform overall. In the event of any conflict between this Policy and the Terms & Conditions on a privacy matter, this Policy shall take precedence.

We encourage you to read this Policy in full before using the vs798 platform. If you have questions about how your data is handled, the contact details for our Data Support team are provided in Section 13.

vs798 collects the following categories of personal data from players and visitors, depending on how you interact with the platform:

vs798 applies the principle of data minimisation — we collect only the data that is strictly necessary for the identified purpose. We do not collect sensitive personal data (such as racial or ethnic origin, religious beliefs, or health information) unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.

vs798 collects personal data through the following channels and mechanisms:

• Direct provision: Data you actively submit when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support via live chat, WhatsApp, or email, or updating your account profile settings.
• Automated technical collection: Data collected automatically when you visit or use the vs798 platform, including IP address, device identifiers, browser fingerprints, session logs, and cookie data. This collection occurs through standard web server logging, analytics scripts, and session management technologies.
• Payment providers: When you process a transaction through bKash, Nagad, Rocket, Upay, or a card payment processor, those providers may share transaction confirmation data with vs798 to enable deposit crediting and withdrawal reconciliation. vs798 receives only the data necessary to confirm and record the transaction; it does not receive your full payment credentials.
• KYC verification partners: Where vs798 uses a third-party identity verification service to authenticate documents submitted during KYC, that service processes your document data and returns a verification outcome to vs798. The third-party processor does not retain your data beyond its contractual obligation to vs798.
• Game providers: Providers such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Ezugi, and Spribe may share game session data and round results with vs798 for the purpose of wagering history records, dispute resolution, and responsible gaming monitoring.

vs798 processes your personal data for the following specific, documented purposes:

• Account creation and management: To register your player account, maintain your account profile, and enable you to log in securely to the vs798 platform.
• Identity verification (KYC): To verify your identity, confirm your age eligibility (21 years or older), and comply with know-your-customer obligations applicable to online gaming platforms.
• Payment processing: To process deposits made via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, or card payment channels, and to process withdrawal requests back to your registered payment method.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, account takeover attempts, bonus abuse, money laundering, and other prohibited conduct as defined in the vs798 Terms & Conditions.
• Responsible gaming compliance: To administer deposit limits, session time limits, loss limits, time-out periods, and self-exclusion programmes, and to monitor player activity for early indicators of problem gambling behaviour.
• Platform operation and improvement: To operate and maintain the vs798 platform, diagnose technical issues, improve platform performance, and develop new features and game offerings.
• Customer support: To respond to your enquiries, resolve disputes, process complaints, and provide assistance via live chat, email, or WhatsApp support channels.
• Marketing and promotions: To send you information about bonuses, promotional offers, new game launches, and seasonal promotions (such as Eid, Pohela Boishakh, or BPL season promotions) that may be relevant to you, where you have not opted out of such communications.
• Legal and regulatory compliance: To fulfil any legal obligations applicable to vs798, including anti-money laundering (AML) record-keeping, responding to lawful requests from competent authorities, and maintaining audit trails.

vs798 does not use your personal data for automated individual decision-making that produces significant legal effects without human review. Where automated tools are used (for example, in fraud screening or responsible gaming monitoring), a qualified member of the vs798 compliance team reviews flagged cases before any account action is taken.

vs798 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to perform the contract between you and vs798, including account registration, payment processing, game delivery, and customer support. Without this processing, vs798 cannot provide its services to you.
• Legal obligation: Processing required to comply with applicable legal obligations, including KYC and AML verification requirements, financial record-keeping, and responding to lawful authority requests.
• Legitimate interests: Processing carried out in pursuit of vs798's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent, primarily in the context of marketing communications. You may withdraw your consent to marketing at any time by contacting vs798 support or updating your communication preferences in your account settings. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

vs798 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data may be shared with the following categories of third party only to the extent necessary to deliver the vs798 service or meet a legal obligation:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and card payment gateways receive only the transaction data necessary to process your deposit or withdrawal request. These parties operate under their own privacy and security frameworks.
• KYC and identity verification providers: Third-party services engaged to verify identity documents submitted during the KYC process. These providers receive your document images and personal details solely to return a verification outcome. They are bound by strict data processing agreements with vs798.
• Game providers: Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Ezugi, Spribe, and other licensed game studios receive session identifiers and wager data required to run game rounds and return results. These providers do not receive your full identity or financial data.
• IT infrastructure and hosting providers: Cloud hosting and server providers that store vs798 platform data on secure, access-controlled infrastructure. All such providers are bound by confidentiality and security obligations.
• Fraud prevention and analytics services: Third-party tools used for fraud detection, security monitoring, and platform analytics. These services receive anonymised or pseudonymised data where technically feasible.
• Legal and regulatory authorities: vs798 may disclose personal data to competent governmental or regulatory authorities where required by law, pursuant to a lawful court order, or where necessary to protect the rights, property, or safety of vs798, its players, or the public.

vs798 uses cookies and similar tracking technologies (including local storage objects and session identifiers) to operate and improve the platform. Cookies are small text files stored on your device when you visit the vs798 website. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in to your vs798 account and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: Used to remember your preferences, such as your preferred language, display settings, and last-visited game section. These cookies improve your experience but are not essential to platform operation.
• Analytics cookies: Used to collect anonymised data about how visitors navigate the vs798 website — for example, which pages are visited most frequently and how long sessions last. This data helps vs798 improve platform design and content. Analytics data is aggregated and does not identify individual users.
• Security and fraud-detection cookies: Used to identify unusual access patterns, detect bot activity, and protect registered accounts from unauthorised access attempts.

You may configure your browser to refuse or delete cookies at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to your vs798 account and using the core betting and gaming features of the platform.

vs798 retains personal data only for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. Anonymised and aggregated data (which cannot identify you) may be retained indefinitely for statistical and research purposes.

vs798 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption: All data transmitted between your device and the vs798 platform is encrypted using industry-standard 256-bit SSL/TLS protocols. This includes login sessions, deposit flows, account settings updates, and live chat communications.
• Encrypted data storage: Sensitive data fields (including identity document references and payment method identifiers) are stored in encrypted form on vs798's secure servers. Encryption keys are stored separately from the data they protect.
• Access controls: Access to personal data held by vs798 is restricted on a strict need-to-know basis. Staff members and third-party processors are granted access only to the data necessary to perform their specific function. All internal access is logged and audited.
• Two-factor authentication: vs798 supports two-factor authentication (2FA) for player accounts and mandates 2FA for all internal staff access to systems containing personal data.
• Regular security testing: vs798 conducts regular vulnerability assessments and penetration testing on its platform infrastructure to identify and address potential security weaknesses before they can be exploited.
• Incident response: vs798 maintains a documented data breach response procedure. In the event of a confirmed personal data breach that is likely to result in risk to affected individuals, vs798 will notify affected account holders promptly via their registered email address and will take immediate remedial action.

While vs798 takes all reasonable measures to secure your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your vs798 account credentials confidential and for notifying vs798 support immediately if you suspect your account has been accessed without your authorisation.

As a registered vs798 player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact the vs798 Data Support team using the details in Section 13. vs798 will respond to all verified data rights requests within 30 days of receipt.

• Right of access: You have the right to request a copy of the personal data vs798 holds about you, together with information about how it is used. This is commonly referred to as a Subject Access Request (SAR).
• Right to rectification: You have the right to request that vs798 correct any inaccurate or incomplete personal data held about you. For certain data fields (such as contact number or email address), you may update your data directly within your account settings panel.
• Right to erasure: You may request that vs798 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (for consent-based processing), or where you object to processing on legitimate interest grounds and vs798 has no overriding legitimate interest. Note that erasure may be refused or partially fulfilled where retention is required by legal obligation (for example, AML record-keeping).
• Right to restrict processing: You may request that vs798 restrict the processing of your personal data in certain circumstances, such as while an accuracy dispute is pending or where you have objected to processing.
• Right to data portability: Where processing is based on your consent or is carried out by automated means for contractual purposes, you may request that vs798 provide your data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing based on vs798's legitimate interests, including any direct marketing activity. Upon receipt of a valid marketing objection, vs798 will cease marketing communications to you without delay.
• Right to withdraw consent: Where processing is based on your consent (primarily for marketing), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.

The vs798 platform is strictly intended for adults aged 21 years and above. vs798 does not knowingly collect, process, or store personal data from any individual under the age of 21. Age verification is a mandatory step in the vs798 account registration and KYC process.

If vs798 discovers or is notified that personal data has been collected from a person under the age of 21, it will take immediate steps to delete that data, close the associated account, and reverse any financial transactions processed through that account in accordance with its standard reversal procedures.

If you are a parent or guardian and believe that a minor under your care has registered an account with vs798, please contact vs798 support immediately at [email protected]. vs798 will treat such reports as a priority and will act within 24 hours of a confirmed report.

vs798 reserves the right to update this Privacy Policy at any time to reflect changes in its data processing practices, applicable law, or platform services. When material changes are made to this Policy, vs798 will publish the updated version on this page with a revised effective date and will notify registered account holders via their registered email address or via an in-platform notification banner.

Your continued use of the vs798 platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the changes and your agreement to be bound by the updated terms. If you do not agree to a revised Policy, you must cease using the platform and may request account closure by contacting vs798 support.

We recommend that you revisit this page periodically, particularly before the start of major sporting seasons (BPL, IPL, T20 World Cup) or promotional periods (Eid, Pohela Boishakh), when platform features and associated data processing activities may be updated.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way vs798 handles your personal data, please contact the vs798 Data Support team using the following details. All privacy-related enquiries will be acknowledged within two (2) business days and resolved within thirty (30) days where technically and legally feasible.

• Data Support Email: [email protected] (subject line: "Privacy Enquiry")
• Live Chat: Available 24/7 via the vs798 platform (BST, UTC+6)
• WhatsApp Support: Available 08:00–00:00 BST
• Platform Address: https://vs798.onl

vs798 is committed to resolving all privacy-related concerns directly and promptly. Players who remain unsatisfied after engaging with the vs798 Data Support team may request escalation to a senior compliance review by stating their preference clearly in their written communication.